Terms & Conditions

Tickets

• Tickets went on sale via the website and by post from December 14th 2011
• (Tickets for Jools Holland will not go on general sale until  the new year).
• Tickets will be available from the retail outlets below and by phone from 16th January 2012..
• Both Weekend tickets and Day tickets are available.
• Weekend tickets cover all programmed events (where space allows).
• Day tickets  cover all events on the relevant date (where space allows).

In addition to full Adult tickets the following are available:

• Youth tickets  for those aged 12 – 17 years (inclusive).
• Youth tickets are only available when booked with Adult tickets on the same booking form.
• Children under 12 are given  FREE entry
• All youths and children must be accompanied by an adult at all times during the festival.
• Family tickets which allow entry for 2 adults and 2 youths.

All tickets are subject to availability.

Camping and Caravans/Motorhomes

• Camping on the festival site is only available to WEEKEND ticket holders and covers 4 nights, Friday  to Monday inclusive.
• The cost of camping is £15 per Adult and £8 per Youth and  must be booked and paid for at the same time as your ticket.
• There is an ADDITIONAL charge of £5 for caravans and motor homes but this is per caravan/motor home not per person. As there is limited space for caravans and motor homes you MUST PHONE 01636 816 678 to reserve your space. Awnings are NOT permitted.
• The campsites will  be open for arrivals for Friday morning  (exact time tbc) 1st June and from 10 am on Saturday 2nd June.

Advance Bookings can be made:

• Via Ticket South on the tickets page at any time by credit/debit card.
• By post by downloading and completing the booking form and sending with a cheque to: Gate to Southwell  Folk Festival, PO Box 9149, Newark, Notts, NG24 9DZ. Cheques to be made payable to: ‘The Gate to Southwell Folk Festival Limited’ and crossed “account payee only”.
• In person from the following retail outlets from 16th January 2012.
  • The Minster Shop, Church Street, Southwell, Notts
  • Woodlanders, King Street, Southwell, Notts
  • Dave Mann Music, 123 Mansfield Road, Nottingham, NG1 3FQ
  • RST Music Services, 27 Carter Gate, Newark, Notts
• By phone by calling 01636 812 933 from 16th January 2012 (purchases by phone may incur a surcharge to cover administration costs).
• Advance bookings will be accepted up to and including 30 May 2012
  Thereafter – please call 01636 816 678 or email to check availability.

Some tickets will be available at the gate during the festival. These may only be purchased by cash or cheque, supported by a bank guarantee card.

Discounts

• Early Bird discounts are available for tickets purchased up to and including 29th February 2012.
• Reduced discounts are available for tickets purchased between 1st March 2012 and 30th April 2012.
• From 1st May 2012 all tickets are at full price.

Refunds

• Refunds will only be given consideration on written request before 30th April 2011 and will be subject to a 50% administration charge.
• If lost there can be no ticket replacement. Tickets are not transferable.

SORRY – NO REFUNDS FROM 1ST MAY 2012, UNLESS THE EVENT IS CANCELLED DUE TO UNFORESEEN CIRCUMSTANCES.

Artists

The Festival gives no warranty that artists named in the programme and any publicity will perform at any particular time, or at all, and reserves the right to present alternative performers and re-programme events where unforeseen circumstances prevail. However, every effort will be made to carry out the programme as advertised.

Camping Rules

All Campers – Please remember that noise carries further than you think. Please consider neighbours when playing live acoustic music, radios or CD players.
Additionally, there are residents close to the Festival site and the Festival can only happen with their co-operation and goodwill.
Due to the anticipated high demand for caravan space, awnings will not be permitted. This may be relaxed if space later allows or if there are specific extenuating circumstances. If the latter applies, please explain when you call to book your place.

Dogs

Only dogs required to assist people with disabilities will be admitted into the Festival Arena. Those bringing caravans or motor homes may bring dogs as long as they are kept outside the Festival Arena and are kept on a lead at all times.

Car Parking

Car Parking is available free of charge

Data Protection

When you buy your tickets we will add your details to our mailing data. We will use this information to update you about the festival and associated events.  If you do not want to be on our mailing list please write to Gate to Southwell Folk Festival, PO Box 9149, Newark, Notts, NG24 9DZ.

No Liability

The Gate to Southwell Folk Festival Limited accepts no liability for loss or damage to your personal property or possessions, however caused.